Submit a request
Technical Support is available at:
8.30-12.30; 13.30-17.30 (CET), Mon-Fri
t: +39.0445.697420 (direct)
e: support[at]videotec.com (ticket)
Videotec Technical Support
Discovery methods supported by ONVIF devices
Wireshark: probably the most useful network tool...
WAS - WASPT: water flow
WASEX - WASNX: flow rate
Why do I get a higher bitrate during the night?
See all 9 articles
VMS tested with Videotec Videoencoder products family
VMS tested with UC HD, NXPTZ HD, MPX HD
VMS tested with Ulisse 2, Ulisse Netcam and Radical
List of compatible SFP module
How to register your User Account on Videotec Support portal
Repairs and Returns: how to correctly return an item
Remote Access to Videotec equipments for testing
Ticketing System is coming!