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Technical Support is available at:
8.30-12.30; 13.30-17.30 (CET), Mon-Fri
t: +39.0445.697420 (direct)
e: support[at]videotec.com (ticket)
Videotec Technical Support
General
General
Technical Articles
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How to manage Special Functions using ONVIF
Discovery methods supported by ONVIF devices
Virtual Inputs
Wireshark: probably the most useful network tool...
WAS - WASPT: water flow
WASEX - WASNX: flow rate
See all 9 articles
Interoperability Tests
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VMS tested with Videotec Videoencoder products family
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VMS tested with UC HD, NXPTZ HD, MPX HD
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VMS tested with Ulisse 2, Ulisse Netcam and Radical
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List of compatible SFP module
Procedures
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How to register your User Account on Videotec Support portal
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Repairs and Returns: how to correctly return an item
Remote Access to Videotec equipments for testing
Announcements
Ticketing System is coming!