Title
Impossible to save preset on Ulisse 2
Brands
Summary
Environment
- Ulisse 2
Issue
can't save the preset on the first and second place. Only 3 or more. Message "Cannot save the preset, Please try again" appear in the Ulisse 2 webpage.
Resolution
Customer installed a third-party camera in the Ulisse 2 housing, which had some presets position already configured. So it was necessary to access the camera configuration webpage and delete configured preset. After that, the preset configuration on the Ulisse 2 web page was successful
Cause
Customer installed a third-party camera with pre-configured preset positions
Comments